Educational Courses and Workshop Recordings:

Due to the nature of digital products, refunds for one time payments of our educational courses and workshops must be requested within the first 24 hours and can only be issued if there is zero amount of watch time on the videos. Once you have begun watching the videos, we cannot issue a refund. 

Refunds are not available for accounts which have violated the terms of service; violations are determined at Milan Art Institute's sole discretion. If Milan Art Institute determines that you are abusing our refund policy, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service without delivering a refund. 

To request a refund or to ask questions regarding refunds,, email Customer Support at [email protected].